Project Overview

HomeConnect is a comprehensive marketplace platform designed to bridge the gap between homeowners seeking reliable services and less qualified local service providers looking for opportunities. Our platform leverages modern technology to create a trustworthy, efficient, and user-friendly ecosystem that benefits both parties.

Target Users

Homeowners in need of Home Services and reliable service providers

Service Categories

10+ different home service categories available

Coverage Area

Metropolitan areas, growing cities with demand for home services

Problem Statement

The current home services market faces several critical challenges:

  • Trust and Safety Concerns: Homeowners struggle to find trusted, reliable service providers, leading to safety and quality concerns.
  • Inefficient Discovery: Traditional methods of finding service providers (word-of-mouth, village-connections) are time-consuming and limited in scope.
  • Communication Barriers: Lack of standardized communication channels leads to misunderstandings and scheduling conflicts.
  • Booking & Schedule Complexity: No streamlined system for booking, organising schedules and service management.
  • Limited Transparency: Absence of reliable rating and review systems makes it difficult to assess service quality.

Our Solution

HomeConnect addresses these challenges through a comprehensive digital mobile-app platform that provides:

Verified App Users and authentication

User management and skill assessments to ensure quality, build trust and safety.

Smart Location Matching

Advanced geolocation algorithms that connect homeowners with nearby service providers for faster, more efficient service delivery.

Integrated Communication

Built-in chat system, real-time notifications, and scheduling tools to streamline communication and coordination.

Platform Features

HomeConnect offers a comprehensive set of features designed to create a seamless experience for both service providers and homeowners.

Core MVP Features

User Authentication

MVP Ready
Security

Secure registration and login for both homeowners and service providers with email/password and social login options.

Profile Management

MVP Ready
User Experience

Comprehensive profiles with contact info, service areas, skills, ratings, and location setting.

Service Discovery

MVP Ready
Core Feature

Advanced search and filtering by service type, location, ratings, and availability.

Booking System

MVP Ready
Core Feature

Seamless booking flow with calendar selection, job descriptions, and real-time availability.

Job Management

MVP Ready
Core Feature

Complete job lifecycle management for both homeowners and service providers.

Rating & Reviews

MVP Ready
Trust & Safety

Comprehensive rating system to build trust and quality assurance.

Real-time Notifications

MVP Ready
Communication

Instant notifications for job requests, updates, and completions.

In-app Messaging

MVP Ready
Communication

Secure chat system between homeowners and service providers.

Case Study

Real-world scenarios demonstrating how HomeConnect solves problems for both service providers and homeowners.

Case Study 1: The Service Provider

Service Provider Profile

Name: Kitandwe John

Job Description:Am very hardworking and offer house cleaning services.

Services: House Cleaning, Compound cleaning

Current Situation:

  • Relies on WhatsApp, word-of-mouth, and flyers
  • Misses bookings due to poor schedule tracking
  • No reviews = lack of trust from new clients
  • Can't compete with bigger companies online

How He'll Use the App

  • Creates a profile with job description & services, availability(working hours) and set their location.
  • Receives booking requests directly in the dashboard screen
  • Accepts/Reject job requests, Accepted jobs added to his built-in calendar
  • In-app chatting for communication and Google map feature to locate the Homeowner.
  • Mark completed Jobs to be verifed by the clients as well as getting rated
  • Uses service history to build a trusted online reputation

Why He Desperately Needs It

  • He'll get more consistent work from a larger nearby households
  • Builds a digital reputation with reviews and ratings
  • Stops missing appointments,notified and monitor schedules through the app.
  • Appears alongside high rated Providers in list of Providers

What If He Doesn't Have This App?

John continues to lose job opportunities to companies with online presence. He struggles to scale, forgets bookings, and remains invisible to potential customers outside his neighborhood.

Case Study 2: The Homeowner

Client Profile

Name: Aine Grace

Location: Kampala, Wandegeya

Lifestyle: Full-time remote worker & mother of 2

Problem: Constantly juggling work and household tasks

Needs: Regular help with house cleaning, dish washing, and laundry.

How She'll Use the App

  • Opens the app, registers and logs in to her dashboard screen
  • Taps one of the services she needs in the explore categories, a list of potential, available nearby providers is provided to her.
  • Selects only one of her choice by clicking the 'Book Now' button to make an appointment.
  • Gets notifications accepted & completed jobs as well as in-app communications.
  • Make Reviews and rate provides after job completion.
  • Views her full history in case she wants to rebook

Why She Desperately Needs It

  • Saves hours of Googling, calling, and comparing random service ads
  • Peace of mind from recommended, reviewed providers
  • Knows her service history and track her bookings
  • No more scrambling for help when things break

What If She Doesn't Have This App?

Grace keeps relying on unreliable providers she found from Facebook groups. Schedules get mixed up, she forgets who did what, and she never knows who to trust. She wastes time and money.